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Accessibility Statement

This is the official accessibility statement for the At Your Service Plumbing, Heating & Air web site. If you have any questions, comments, or suggestions, please feel free to fill out our contact form.

Access Keys

Most modern browsers support jumping to specific links within a web site through the use of keyboard shortcuts (called access keys) defined by the web site. On Windows, you can press ALT + an access key; on Macintosh, you can press Control + an access key.

The following access keys are available throughout this web site:
Access KeyDescription
1 Home page
2 Skip over navigation and go directly to content
3 Site Map
9 Contact
0 Accessibility Statement and access key listing
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service continues in a fine matter with At Your Service!

- Warren Gilmour

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Standards Compliance

All pages throughout this web site comply with priority 1 guidelines of the W3 Web Content Accessibility Guidelines and the U.S. Federal Government Section 508 Guidelines.

All pages throughout this web site validate as XHTML 1 Strict. They are structured using semantic markup. For example, an H1 tag is used for the title of each page, H2 is used for subheadings, H3 for tertiary headings, etc. In particular, this enables JAWS users to skip to the next post using ALT+INSERT+2.

All table cells are explicitly associated with their corresponding header cells to aid screen readers in rendering them in a clear and meaningful way. Where applicable, all tables contain captions and summaries.

Navigation aids

All pages have rel="home" links to aid navigation in text–only browsers. Netscape 6 and Mozilla users can also take advantage of this feature by selecting View ⁄ Show/Hide ⁄ Site Navigation Bar ⁄ Show Only As Needed (or Show Always).

All pages have a "skip navigation" link to allow text–only browsers and screen readers to skip directly to the content of the document.

A Site Map is available which contains links to all of the pages within the web site.

Links

Whenever possible, link text is written to make sense out of context to aid browsers (such as JAWS, Home Page Reader, Lynx, and Opera) that allow the user to browse a list of links culled from a page. Many links contain additional descriptive information in the title tag.

There are no links that contain Javascript in their href attributes. All links can be followed by any browser, regardless of whether scripting is turned off. All links that open new windows inform the user within the contents of the title attribute.

Images

All images include descriptive text provided through the alt attribute.

Design

This site uses cascading style sheets for visual layout. If your browser does not support style sheets, the content of the page is still readable.

This site uses only relative font sizes to ensure compatibility with text resizing features in visual browsers.

During this very unusual time, we have put a plan in place to do our part to help keep our community safe. First and foremost, we are going to stay CALM, PATIENT, KIND, and POSITIVE!

There is much to consider regarding the COVID-19 virus (Coronavirus) and its possible transmission in your home. While there are various and effective indoor air quality measures available to help protect your safety, including duct sanitization, ultraviolet (UV) germicidal light treatment, and HEPA air filters, they alone cannot protect from all forms of COVID-19 transmission. It is important to follow all official guidelines for preventing the spread of this virus.

Because we have a direct impact on the indoor environment, here are practical steps we are going to take to keep people safe:

  • Wash our hands frequently and thoroughly with soap and water
  • Cover our nose and mouth when sneezing or coughing
  • Wash our uniforms every day including cleaning our belts
  • Stay home if we are feeling sick
  • Offer a warm smile and friendly greeting instead of a handshake
  • Wear shoe covers and latex gloves in homes and businesses
  • Wipe down surfaces and equipment touched in a client’s home with disinfectant wipes
  • Wipe down door handles, steering wheels, gear shift lever every day
  • Wipe down pens, clipboards, tablets, cell phones, and anything else passes between techs and clients.
  • We have masks on each truck and will wear them at client’s discretion (Currently the CDC does not recommend that people wear masks to prevent the spread of COVID-19)
  • We are complying with all recommendations and guidelines from state agencies and will be proactive in our efforts to see that our team members and clients are protected.

As the situation unfolds, we will take each day one at a time and ensure we are being smart, supportive, and helping all those we can in our community.

Thank you for your continued support!